AI automation · Tweed Heads, Northern Rivers
AI automation for Tweed Heads — two states, one phone that always answers.
Tweed Heads runs a business puzzle no other town in the region has: half your customers are over the border. Trades and home services working Coolangatta in the morning and Kingscliff in the afternoon, marine businesses on the river, clinics and services drawing from both sides — and for half the year, two clocks. When daylight saving splits the border, 'business hours' means one thing in NSW and another in Queensland, and the calls come whenever the customer's clock says it's reasonable.
Your phone doesn't care which state the job's in — and neither does an AI agent. It answers every call on either clock, books the job with the right times attached, and you just see a clean calendar.
We design it, build it, host it and run it — you just get the results
Skiply isn't software you sign up for and figure out yourself. We come into your business, work out where an AI agent genuinely pays for itself, then build it around how you already work — and keep running it for you after it goes live:
Answering
An AI agent picks up every call, sounds like a real person, takes the details and flags the urgent ones. No more voicemail losing you work.
Appointment setting
Customers book real gaps in your calendar, day or night, without phone tag.
Quote follow-up
The quotes you've already sent get chased before they go cold — automatically.
Hosted, monitored, updated and improved by us on an ongoing basis. Nothing lands on your plate except the extra jobs.
Based here — not a national call centre
Skiply is Northern Rivers based, minutes down the M1 — close enough to meet in person, local enough to know the border quirks aren't a joke, they're your Tuesday. We build the agent around how Tweed businesses actually operate: both sides of the river, both sides of the border. And you deal with a named local person who built your system and answers for it — not a national call centre that thinks Tweed Heads is a suburb of the Gold Coast.
Built and run by Ben — a senior digital leader who runs a $100M+ digital business, grown close to 40% in four years.
He started Skiply to give local businesses the same calibre of automation the big end of town builds — without the corporate budget. The full story →
Where to start
Most Tweed Heads businesses start with the trades playbook or one of the core builds:
Questions Tweed Heads businesses ask
I work both sides of the border. Can it handle a NSW/QLD service area?
Yes — you define the patch: Tweed, Coolangatta, Kingscliff, up to Palm Beach if you work it. The agent applies your rules about where you go and what you take, whichever state the caller's in.
What about daylight saving? My bookings get messy every October.
This is where it quietly shines. The agent books into your real calendar with the correct local times on both sides, confirms with the customer in their time, and the hour-difference mix-ups — the no-shows and the turn-up-earlies — stop happening.
Are Queensland customers treated any differently?
Only if you want them to be. Same agent, same number, same booking flow — with your rules for travel and scheduling applied. To the customer it's just your business answering fast, wherever they're calling from.
What does it cost?
It's scoped to your business — a one-off build fee plus a monthly retainer where we host, run and manage everything. A free discovery call gets you a straight answer for your setup.
Two states. Two clocks. Zero missed calls.
Book a free discovery call — we'll show you what an AI agent sounds like handling a border-hopping week, and scope what it'd take for your business.